This chapter contained a lot of useful tips for presenting yourself well both in and out of the workplace. Since I am still fairly new to the office environment, it was nice reading some things that I have been doing well and some other items I could improve upon. I spend a lot of time on the phone, so I especially enjoyed the table with helpful phone tips.
The tips on teamwork were also helpful. I do not work in teams much at work, but will definitely be using some of these ideas for collaborative writing in the upcoming projects.